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Privacy and your information

This page explains the information used by the Watt Wisdom account, assessment, report and purchase features.

Account and saved answers

Your account stores the information you provide to sign in, along with saved household or contractor-project answers. These can include property location, occupants, equipment, operating habits, electricity rates and optional bill entries.

Email/password sign-in stores a password hash. Google sign-in uses the connected account information needed for authentication. Session cookies support sign-in, and interface preferences may be saved in your browser.

Location and reference data

The location lookup sends your search text to Google geocoding to resolve a location. The assessment uses coordinates to request reference weather from NASA POWER. Location and weather details are used to calculate and explain heating and cooling estimates.

Reports you choose to save

A saved report stores its inputs, calculations, date and PDF files. Changing your current answers does not rewrite an earlier saved version. A downloaded PDF can include the property location and equipment details you entered; review it before sharing it with someone else.

Payments and support

Stripe hosts checkout and processes payments. Watt Wisdom stores payment identifiers, status and amounts needed to verify report access and reconcile payment events. The application does not store your card number.

When you use the support form, the contact details and message you enter are sent through the configured email service to the support team. Do not include passwords or payment-card details in a support message.

Product events

The application includes optional measurement of broad steps such as opening an intent page, completing an estimate or saving a report. Its event format uses predefined purpose and stage labels; it does not include your answers, address, bill values, report contents, email or payment identifiers.

Updating information and making a request

You can edit your current assessment through the walkthrough and dashboard. To ask about account information or request deletion, email support@wattwisdom.com from your account email so the request can be associated with the correct account.

Questions about the information described here can also be sent to support@wattwisdom.com.